Legal
Cancellation & Refund Policy
Last updated: June 2026
This policy explains how cancellations and refunds work for paid Learners.Center subscriptions, operated by DreamyHook Digital Media. It works alongside our Terms & Conditions. The free tier (the first module of every course) involves no payment, so nothing here applies to it.
Cancelling your subscription
You can cancel anytime from Billing & plan in your account. When you cancel:
- ✦Your plan stops renewing — you won't be charged again.
- ✦You keep full access until the end of the period you've already paid for.
- ✦After that, your account drops back to the free tier; your progress and profile stay intact.
Refunds on monthly plans
Because you keep full access for the month you've paid for, monthly payments are generally non-refundable once the billing period has started. Cancelling stops all future charges. If you were charged in error, see "Billing errors" below.
Refunds on yearly plans
If you're on a yearly plan, you can request a full refund within 7 days of the initial purchase or a renewal, provided the account hasn't made substantial use of paid content in that period. After 7 days, yearly plans are generally non-refundable, but you can still cancel to prevent the next renewal — reach out and we'll review genuine cases (for example, an accidental renewal) in good faith.
Billing errors
Duplicate charges, charges after a confirmed cancellation, or clearly erroneous charges are refunded in full once verified. If something looks wrong on your statement, contact us with the details and we'll sort it out.
How to request a refund
Email hello@learners.center (or use the contact page) from the email on your account. Please include the plan, the approximate charge date, and the payment reference if you have it, so we can find the transaction quickly.
How refunds are processed
Approved refunds are issued to your original payment method through our payment partner (Razorpay). Once approved, refunds typically reach your account within about 5–7 business days, depending on your bank or card provider.
Changes to plans & pricing
Upgrading or switching plans takes effect immediately and your new plan replaces the old one. Current prices are always shown on the pricing page before you pay. If prices change, your existing subscription continues at its current price until its next renewal.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows the latest version; continued use after changes means you accept the updated policy.
Contact
Questions about cancellations or refunds? Contact us or email hello@learners.center.