Legal

Cancellation & Refund Policy

Last updated: September 2026

This policy explains how refunds work for paid Learners.Center plans, operated by DreamyHook Digital Media. It works alongside our Terms & Conditions. The free tier (the first module of every course) involves no payment, so nothing here applies to it.

There's nothing to cancel

Basic and Pro are one-time payments for lifetime access. We don't run a subscription, and we don't set up a UPI autopay mandate or card mandate — so no further charge can be made on your account, and there is no renewal for you to stop. Your access simply stays.

Refunds on a lifetime plan

You can request a full refund within 7 days of your purchase, provided the account hasn't made substantial use of paid content in that period. After 7 days, one-time purchases are generally non-refundable — but reach out and we'll review genuine cases (for example, an accidental or duplicate purchase) in good faith. A refunded purchase returns the account to the free tier; your progress and profile stay intact.

Upgrading from Basic to Pro

Moving up to Pro is a separate one-time payment and replaces your Basic access immediately. The same 7-day window applies to that payment.

Older monthly & yearly subscriptions

If you subscribed before we moved to one-time pricing, your subscription continues on its original terms. You can cancel it anytime from Billing & plan — it stops renewing, you keep full access until the end of the period you've already paid for, and then the account drops back to the free tier. Monthly payments are non-refundable once the period has started; yearly payments follow the same 7-day window described above.

Billing errors

Duplicate charges, any charge after a confirmed cancellation, or clearly erroneous charges are refunded in full once verified. Because lifetime plans create no mandate, a recurring charge from us should be impossible — if you ever see one, tell us and we'll refund it. If something looks wrong on your statement, contact us with the details and we'll sort it out.

How to request a refund

Email hello@learners.center (or use the contact page) from the email on your account. Please include the plan, the approximate charge date, and the payment reference if you have it, so we can find the transaction quickly.

How refunds are processed

Approved refunds are issued to your original payment method through our payment partner (Razorpay). Once approved, refunds typically reach your account within about 5–7 business days, depending on your bank or card provider.

Changes to plans & pricing

Upgrading takes effect immediately and your new plan replaces the old one. Current prices are always shown on the pricing page before you pay. Prices may go up or down over time — a change never affects a purchase you've already made, and never entitles a refund of the difference.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows the latest version; continued use after changes means you accept the updated policy.

Contact

Questions about refunds? Contact us or email hello@learners.center.